Chinatown, Washington, DC USA + (202) 742-5923 ext 222
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Faq & Help

File Prep, Artwork and More
How do I set up Documents to Print?

Please set up your documents using Desktop Publishing software such as Adobe Products or consult a professional graphic designer. You can also download templates.  You can find templates here: TEMPLATES

 

The most important terms to know are:

Bleed: In printing, bleed is printing that goes beyond the edge of where the sheet will be trimmed. In other words, the bleed is the area to be trimmed off. The bleed is the part on the side of a document that gives the printer a small amount of space to account for movement of the paper, and design inconsistencies. Artwork and background colors often extend into the bleed area. After trimming, the bleed ensures that no unprinted edges occur in the final trimmed document[1].

It is very difficult to print exactly to the edge of a sheet of paper/card, so to achieve this, it is necessary to print a slightly larger area than is needed and then trim the paper/card down to the required finished size. Images, background images and fills which are intended to extend to the edge of the page must be extended beyond the trim line to give a bleed.

Bleeds in the US generally are 1/8 of an inch from where the cut is to be made. Bleeds in Europe generally are 2 to 5mm from where the cut is to be made. This can vary from one print company to another. Some printers ask for specific sizes; most of these companies place the specific demands on their website or offer templates that are already set to their required bleed settings.

Resolution: The generally accepted value is 300 pixels/inch. Printing an image at a resolution of 300 pixels/inch squeezes the pixels in close enough together to keep everything looking sharp.

Resolution is the measure of pixels in the display, usually expressed in measurements of width x height. For example a monitor that is 1920 x 1080 is 1920 pixels across and 1080 pixels down.

Higher resolution means more detail. Higher DPI means higher resolution. Resolution is not “size”, but it’s often confused with it because higher resolution images are often bigger, but that doesn’t necessarily have to be the case.

DPI (Dots per Inch): The number of dots in a printed inch. The more dot’s the higher the quality of the print (more sharpness and detail).

Your orders are located in your account.

Do you offer Graphic Design Services?

YES! Graphic Design Services are offered. You can submit a Quote Request Request Quote

How can I request a Quote for services?

You can submit a request for pricing or quote for services here  REQUEST A QUOTE

How much does it cost for Website Design?

The cost of website design varies. For a standard 5-9 page, responsive website, the Price is $1875 and does not include copy writing, hosting and domain name registration. Please submit a quote  REQUEST A QUOTE

Where do you ship?

We ship throughout the United States, Canada and France

How do I return an item?

Once your order is placed, you will receive a confirmation email. You can login to your account and all of your orders are available there.  MY ACCOUNT

Why has my order been cancelled?

Your order may have been canceled for a number of different reasons. Your order details are located in your account  MY ACCOUNT

Why won’t my discount code work?

Your discount code is case sensitive and most discount codes have an expiration date. Please make sure that your code is not outdated

Do you have a size guide?

There are specific guidelines for formatting files. Please see the guide specifications below:

 

WHAT IS A BLEED?

In printing terminology, the bleed is the extra margin on a print product that is meant to be trimmed off when the product is trimmed to its final size. Bleed basically means that the color and graphics on a product “bleed off the page” to ensure continuity of the color to the edge of your product.

 

When we print products such as business cards and postcards, we do not print on paper of that size. We gang-run print, which means that we organize several print jobs next to one another on a large sheet of paper, print, and then trim each individual product to its final size. Jobs cannot be trimmed perfectly on the trimming line each time. During the trimming process, a product may be trimmed within or beyond the trimming line. As a result, the product may have a white edge, or a portion of the artwork from the surrounding jobs. Thus, we require a bleed on each individual product so that when the product is trimmed, there is an extra margin to prevent imperfections.

 

A full bleed is required for all print-ready files. For the correct bleed for your product, please view the list below. For example, most business cards have a 0.125″ bleed, so a 2″ x 3.5″ business card without round corners will have a bleed size of 2.1″ x 3.6″.
0.1″ bleed: most business cards, folded business cards, bookmarks, CD packages, club flyers, collectors cards, DVD packages, event tickets, most postcards, rack cards, rip business cards, rolodex cards, stickers, table tents, greeting cards, “wink” special shapes.
0.125″ bleed: a-frame signs, brochures, door hangers, envelopes, flyers, hang tags, illumaprint panels, folded hang tags, letterheads, mini menus, notepads, posters, retractable banner stands, staggered cut flyers, banners, posters (wide), window clings, window decals, yard signs.
0.25″ bleed: booklets, calendars, catalogs
0.3″ bleed: folders
0.325″ bleed: business cards with round corners in either 2” x 3.5” and 3.35” x 2.17” size. Postcards with round corners in the following sizes: 4” x 6”, 5.5” x 8.5”, 4.25” x 5.5”, 5” x 7”. All special shapes, except for “wink” special shape, which is 0.1″.
0.1875″ bleed: roll labels

 

 

WHAT ARE GUIDELINES, AND HOW DO I PREPARE GUIDELINES IN MY ARTWORK?

 

It is helpful to use guidelines in your artwork for print-ready files. Guidelines such as the safe zone, the trimming zone, and the bleed help designate where your product will be trimmed, as well as help you keep important elements such as text and graphics away from the trimming margin. Please provide us with a bleed all around your artwork, and make sure to keep all critical elements such as text and graphics within the Safe Zone.

 

 

WHAT IS THE ACCEPTABLE RESOLUTION?

 

In order for an image to print correctly, all file formats must be submitted at a resolution of 350 dpi at 100% of the final print size. When file resolution is lower than 350 dpi, the final print will have a substantial drop in the image quality. For signage, please submit files with a resolution of 150 dpi.

A resolution of 350 dpi means 350 dots per every inch in the design

Do you have any promotional codes or sales?

TCA has ongoing sales each MONDAY, Monthly sales and regular promotions.  SALES AND PROMOTIONS

Washington DC’s top Integrated Marketing Communications experts. TCA provides a turnkey solution to promotional and advertising products in Washington DC and for the international community

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